Available downloads

• Complaints about Members' conduct

  The councillors' code of conduct and the procedure for handling complaints or allegations about their conduct.

  • Councillors' code of conduct

    • File type: PDF
    • Size: 98.91 KB
    • Download
  • Procedure for determining allegations about Members

    • File type: PDF
    • Size: 78.07 KB
    • Download

• Health and Adult Services feedback

  Use this form to give feedback about a service from the Council's Department for Health and Adult Services. Return the completed form to the Customer Care and Complaints Officer.

  • Making a compliment, suggestion or complaint about Health and Adult Services

    • File type: PDF
    • Size: 397.61 KB
    • Download

• Adult services complaints procedure

  This download explains the policy and procedure for complaints about Health and Adult Services.

  • Health and Adult Services customer care complaints policy and procedures

    • File type: PDF
    • Size: 313.24 KB
    • Download

• Children's services complaints procedure

  This download explains the policy and procedure for complaints about Children's Services.

  • Children's Services making a complaint

    • File type: PDF
    • Size: 71.49 KB
    • Download

• Councillor code of conduct complaints

  Report a breach of the councillors' code of conduct.

  • Councillor code of conduct complaint form

    • File type: PDF
    • Size: 51.12 KB
    • Download

• Compliance with the Complaint Handling Code

  • Compliance with the Complaint Handling Code

    • File type: PDF
    • Size: 125.21 KB
    • Download