Documents explaining how the Council deals with complaints and unreasonable complainants. Policy on the management of unreasonable complainant behaviourFile type: PDFSize: 43.39 KBDownload Policy on the management of unreasonable complainant behaviour Housing Complaints PolicyFile type: PDFSize: 188.49 KBDownload Housing Complaints Policy Royal Borough of Greenwich Complaints PolicyFile type: PDFSize: 166.99 KBDownload Royal Borough of Greenwich Complaints Policy