Ask for support

To ask for support, call 020 8921 4860.

You can call us: 

  • Monday to Thursday, 10am to 5pm 
  • Friday, 10am to 4pm 

We will do an assessment to see what support could help you live independently and do things you enjoy.  

This is not a test. It’s a way for us to understand your strengths and what goals you would like to meet in your life and support you need. 

You can choose to have a friend, family member or someone you trust join you for your assessment. 

What happens next 

If you’re eligible for council care and support, we will work with you to create your care and support plan. 

If you cannot get care and support from the council, we will help you find local support.