How we keep estates clean and tidy

We created our Caretaking Service Charter to inform residents of how we keep estates clean and tidy.

The Charter highlights the responsibilities of our caretakers, tenants and leaseholders. It also explains the standards of cleanliness that residents should expect following a visit from our caretaking team, and how to arrange a bulk rubbish collection.

Read our Caretaking Service Charter:

Find out about our waste and recycling services.

Have your say on caretaking services

If you have any feedback, or would like to meet your local Caretaking Supervisor, email: housing-caretaking@royalgreenwich.gov.uk.

Get involved

You can attend a careteaking service spot check. These help us score how well we're looking after the shared areas of our flats and high-rise buildings.

Attend a service spot check.