Overview

If you own your council property, we'll invoice you each year for services provided to your block or estate. These are charges made for the supply of services and maintenance to your block or estate.

Leaseholders and freeholders are charged for maintenance and services to their block and estate. They pay a share of the landlord's cost according to the rateable value of the property and this is payable under the terms of the lease, or transfer document for freeholders.

When to expect the charges

In April each year, you'll get an estimate of the likely charges for the coming year. These estimates are based on the last actual charges available and may include an increase.

At the end of the financial year (31 March), the Home Ownership Service gets information from our service providers to calculate the actual costs for those services.

This information is then verified so that your charges can be finalised. This process can take up to 6 months.

In September each year, you'll receive the details of these final charges. If the actual costs are higher than estimated, we'll send you an invoice for the difference. If the actual costs are lower, you'll get a credit on your account which will be used against future charges.