Your responsibilities

As a leaseholder, you are responsible for looking after everything inside your home or that only relates to your home.

You must:

  • pay all the charges that are due for services, repairs, improvements, insurance and ground rent
  • keep your home in good repair, including decoration, doors and door frames, inside walls, plasterwork, ceilings and flooring
  • insure the contents of your home
  • get our written permission for any structural alterations or additions you want to make
  • be responsible for the behaviour of your children, other members of your household and your visitors. You must make sure that neither you or any other person causes any form of nuisance or harassment to your neighbours or others on your estate
  • tell us if you sublet your property

Gas safety

You are responsible for the servicing of gas appliances within your home. You should get them serviced every year and it must be done by a Gas Safe registered engineer.

Find a Gas Safe registered engineer.

You'll get a gas safety certificate after your service. Send a copy of the certificate to us:

Engineering Services Operations Manager
Birchmere Centre
Eastern Way
Thamesmead, SE28 8BF