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Report anti-social behaviour (ASB) or hate crime

Call 999 if someone is in danger. 

If you're a council tenant or leaseholder, contact the Tenancy team to report: 

  • ASB  
  • a hate crime or incident 

We'll need to know:   

  • what happened  
  • where and when it happened   
  • any action you've taken yourself, if any  
  • if you've also told another agency or team, for example, the police or another council department 

Contact the Tenancy team 

Email: tenancy-enforcement-teams@royalgreenwich.gov.uk

Telephone: 020 8921 8609, Monday to Friday, 9am to 5pm

What happens next

Depending on the type of problem, we: 

  • may ask you to keep a record of events and agree an action plan with you 
  • will regularly review the case and keep you updated 
  • may ask you to provide a statement - in some cases this can be without identifying you 
  • may put you in touch with other services that can help, including the police 
  • may arrange for you to receive our witness support service 

We will only do this with your full consent, but your help and co-operation will help us tackle the problem. 

How we deal with ASB and hate crime 

If a council tenant or leaseholder causes ASB or commits a hate crime, it is a breach of their tenancy agreement. 

We will investigate all reports and work with our partners to resolve the problem. This can include taking legal action. 

Download our anti-social behaviour and crime information booklet for tenants and leaseholders

Read more about tenancy conditions in the Tenants' Handbook