You can get heat networks relief if your property is only used or mainly used as a ‘heat network’.

A heat network supplies heating or cooling to other properties from a central source. To be eligible, the heat network must:

• take its energy from a low carbon source
• supply heating and cooling to other properties - for example, homes, shops, public buildings, hospitals and offices

The heat network must not supply heat or cooling for industrial use - for example, to create products in factories.

What you’ll get

You will not pay business rates if your property is eligible for heat networks relief.

How to get heat networks relief

Contact the Valuation Office Agency (VOA) to check if your property is eligible for heat networks relief.

If your circumstances change

Report changes to make sure you’re paying the right amount and do not get a backdated increase in your bill or overpay your bill.

Contact the VOA if the property is no longer only or mainly used as a heat network.