If you have claimed Universal Credit, but are having difficulties managing your claim, the council's Universal Support Team can offer you a face-to-face appointment to discuss your difficulties and help you try to resolve them.

The team can help with things like:

• resolving payment problems
• difficulties with deductions from your payments
• difficulties managing your online account and learning to use a computer
• problems budgeting your money

Contact the Universal Support Team

You can also call 020 8921 3333.