Council Tax - COVID-19 

We appreciate these are difficult times for many of our residents and that the coronavirus is having a significant impact on our borough.

Your Council Tax pays for the essential services delivered to all residents in Royal Greenwich, so it is very important that if your financial circumstances have not significantly changed you continue to pay your Council Tax as detailed on your bill.

If you are struggling to pay your Council Tax due to the coronavirus, it is important that you contact us as soon as possible. To avoid unnecessary travel and for those who are self-isolating, our service centres are currently closed to the public, but we can be contacted by email or telephone.

Get help with paying Council Tax

If you are now on a low income or out of work, you should claim Universal Credit as soon as possible. You can find out more information about entitlement and making a claim using our tools:

• Find out more about Council Tax Support
• Benefit Calculator
• Welfare Rights Service

You can also check if you are eligible for a Council Tax discount or exemption.

Debt Advice Agencies

You may be able to get further assistance and advice from the following independent advice agencies that specialise with helping people manage their finances. These are:

• Step Change Debt Charity
• Greenwich Money Advice Service
• National Debt line

Money and Pensions Services

The Money Navigator tool has been designed to help people with complex financial situations who may find it difficult to know where to start. For example those who are self employed or facing redundancy job loss or  people who have had a temporary income drop who need help to get back on track.

The Money Navigator tool asks a short series of questions about individual financial circumstance, and provides personalised guidance based on individual needs. The tool highlights areas where you should consider taking urgent action to avoid money problems.