Carer estate permits are paper permits. They're valid for 12 months from the chosen start date.
These permits are free.
You can apply if you need a carer to visit you at your estate.
You must keep the permit and give it to the carer to use when they visit. Carers cannot apply for a carer permit.
If you cannot apply online, call Customer Services on 020 8921 4339.
What you need to apply
If you have not used this service before, you'll need to set up your online permit account.
You'll need one document that shows your name and address. This must be dated within the last 3 months, such as:
- a utility or Council Tax bill
- proof of any benefits or pensions you get
- a bank or building society statement
- a tenancy agreement or solicitors' letter with completion date if you're a new resident
You cannot use a driving licence as proof of address.
You'll also need one document to show proof of care, such as:
- the carer permit application form signed by your GP or care manager
- a letter from your GP or care manager
- a care contract or agreement
What happens next
If we approve your application, we'll email you to confirm that we've issued your permit. We can arrange to post your permit to you, or you can collect it.
We'll contact you if there's a problem with your application.