You can get a refund if you no longer need your:
- resident permit
- resident estate permit
- business permit
- nanny permit
There must be at least 2 full months left before your permit expires.
The refund amount will be a proportion of the annual cost for any full months left on the permit, minus a £5 admin fee.
You can also get a refund on your car park permit.
Apply online
To apply for a refund:
- Sign in to your parking permits account.
- Select 'My permits'.
- Select the 3 dots next to the car symbol of the permit you need to cancel.
- On the next screen, select 'request a cancellation'.
- In the 'Additional information' box, tell us the date you'd like us to cancel the permit and why.
We'll refund the money to the card you used to pay for the permit. You'll get it within 7 to 10 working days.
If we cannot return the money to your card, we'll contact you to arrange an alternative way to process your refund.