If you want to appeal a PCN, you should make an initial challenge as soon as possible.
The quickest way to appeal is online. You can also appeal in writing to:
Parking Services
Royal Borough of Greenwich
PO Box 1621
Northampton, NN1 9LA
You'll need to include:
- your vehicle registration number
- the PCN reference beginning with 'GR'
- your name and address
- your email address if you have one
You cannot appeal by telephone or in person.
Types of appeal
Depending on when you first challenge a PCN, there are 2 types of appeal:
- Initial challenge
- Formal appeal
Initial challenge
You can make an initial challenge within 28 days of getting a PCN.
If you do this within 14 days, and your challenge is unsuccessful, we'll send you a letter explaining our decision. You'll have 14 more days to pay the discounted amount from the date of the letter.
If you do this after the first 14 days, and your challenge is unsuccessful, you must pay the full fine amount.
Alternatively, you can wait to receive a 'Notice to Owner' so you can make a formal appeal.
Formal appeal
If you do not pay or appeal a PCN within 28 days, we'll send you a Notice to Owner.
You can either pay the full fine amount or make a formal appeal, called a 'representation'.
Make a representation
You must:
- explain your reasons for challenging the PCN in as much detail as possible
- provide copies of any evidence or documents to support your challenge
The quickest way to make a representation is online.
You can also complete the Notice to Owner document and return it to us at:
Parking Services
Royal Borough of Greenwich
PO Box 1621
Northampton, NN1 9LA
You cannot make a representation by telephone or in person.
If we accept your representation
If we agree that you should not pay the PCN, we'll send you a Notice of Acceptance of Formal Representation.
You will not need to pay anything, and we'll cancel the PCN.
If we reject your representation
If we still think you should pay the PCN, we'll send you a 'Notice of Rejection of Formal Representation'.
You will then have 28 days to pay the full fine amount or appeal to an independent tribunal (GOV.UK).
If you do nothing, we'll continue enforcement action. This includes using enforcement agencies to collect the debt. You'll have to pay extra costs and charges.