Who can apply
To apply for this help, you must:
- be responsible for paying rent or Council Tax for your home
- have already applied for Council Tax Support
- have received your first payment if you get Universal Credit
You can only apply for a discretionary housing payment if you get:
- Housing Benefit
- Universal Credit that includes money for housing costs
Before you start
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Get all the information and documents you need ready before you start.
Information you’ll need
- Your National Insurance number (Find your National Insurance number - GOV.UK)
- Your Council Tax account number, if you’re responsible for paying Council Tax
- Your benefits claim number, if you get Housing Benefit or Universal Credit
- You and your partner’s income and where it comes from, like wages or benefits
- Any savings or investments you have and where you keep them, like in a bank account
- Your outgoings and how much you spend on them, like childcare or food shopping
- Any debts you have and how much you pay for them each month
- The names, ages and incomes of everyone who lives in your household
- Any health issues you, your partner, or your children have
- Your carer’s full name and address, if you have one
If you need help to pay your rent, we’ll also need:
- the rent balance on your most recent rent statement
- your landlord’s name and address, unless you live in council housing
Documents we’ll need from you
- Your award letter and latest monthly statement if you get Universal Credit
- A doctor’s letter or other evidence for any health issues you tell us about
If you need help to pay your rent, we’ll also need:
- proof of your rent payments, such as up to date rent statements or a letter from your landlord
- the most recent letter you’ve received about your rent
- a recent bank statement