How to complain about Shared Lives

If you are unhappy, you can talk to your Shared Lives Placement Officer or social worker. 

Download our easy read guide on how to make a complaint: 

Contact Shared Lives

Phone: 020 8921 6120

Email: shared-lives@royalgreenwich.gov.uk 

Make a formal complaint

Make a formal complaint online

Call: 020 8854 8888

Or write to: 

Complaints and Feedback
The Woolwich Centre
35 Wellington Street
Woolwich 
SE18 6HQ

We will look at your complaint within 15 days.

If you're not happy about the decision you can ask for a review. 

Or you can contact the Care Quality Commission at:

CQC National Customer Service Centre
Citygate, Gallowgate
Newcastle upon Tyne
NE1 4PA

Phone: 0300 0616 161