Apply for help

You need to gather certain information and documents before you ask for help.

If you can, fill in our online form before you contact us.

This helps us to help you more quickly.

Apply for help

Other ways to ask for help

You can also call us or come to our office. 

If you come to our office, someone will be able to help you fill in the form.

Call us

020 8921 2863 
Monday to Friday, 9am to 5pm.

020 8854 8888 
Monday to Friday after 5pm, and weekends.

Come to our office

The Woolwich Centre 
35 Wellington Street 
London 
SE18 6HQ

View on Google Maps.

Monday to Friday, 9am to 12pm and 2pm to 4pm.