Before you apply for help

Gather as many of these documents and information as you can.

Details about you and your household

We need:

  • personal details, nationality, health and support needs for yourself and all members of your household
  • details of your current housing situation and why you need help

Passport or other form of ID

We need this for every member of your household.  

If any member of your household is not a British citizen, we need proof of their immigration status.  

Proof of your income for the last 3 months

For example:

  • payslips
  • every page of your benefits statements
  • bank statements