Report anti-social behaviour (ASB) or hate crime on a council housing estate

Call 999 if someone is in danger.

If you're a council tenant or leaseholder, contact the Tenancy team to report:

We'll need to know:

what happened
where and when it happened
what action you've taken yourself, if any
if you've also told another agency or team, for example, the police or another council department

Telephone: 020 8921 8609, Monday to Friday, 9am to 5pm

Depending on the type of problem, we:

may ask you to keep a record of events and agree an action plan with you
will regularly review the case and keep you updated
may ask you to provide a statement - in some cases this can be without identifying you
may put you in touch with other services that can help, including the police
may arrange for you to receive our witness support service

We will only do this with your full consent, but your help and co-operation will help us tackle the problem.

If a council tenant or leaseholder causes ASB or commits a hate crime, it is a breach of their tenancy agreement.

We will investigate all reports and work with our partners to resolve the problem. This can include taking legal action.

Download our anti-social behaviour and crime information booklet for tenants and leaseholders:

Read more about tenancy conditions in the Tenants' Handbook:

Report anti-social behaviour (ASB) or hate crime