Report anti-social behaviour (ASB) or hate crime

Call 999 if someone is in danger.

If you're a council tenant or leaseholder, contact the Tenancy team to report:

  • ASB
  • a hate crime or incident

We'll need to know:  

  • what happened
  • where and when it happened
  • what action you've taken yourself, if any
  • if you've also told another agency or team, for example, the police or another council department 

Telephone: 020 8921 8609, Monday to Friday, 9am to 5pm

Email: tenancy-enforcement-teams@royalgreenwich.gov.uk

What happens next

Depending on the type of problem, we:

  • may ask you to keep a record of events and agree an action plan with you
  • will regularly review the case and keep you updated
  • may ask you to provide a statement - in some cases this can be without identifying you
  • may put you in touch with other services that can help, including the police
  • may arrange for you to receive our witness support service

We will only do this with your full consent, but your help and co-operation will help us tackle the problem.

How we deal with ASB and hate crime

If a council tenant or leaseholder causes ASB or commits a hate crime, it is a breach of their tenancy agreement.

We will investigate all reports and work with our partners to resolve the problem. This can include taking legal action.

Download our anti-social behaviour and crime information booklet for tenants and leaseholders:

Read more about tenancy conditions in the Tenants' Handbook: