Get help paying your council home charges

You must tell us right away if you have problems paying your council housing charges on time for any reason.

We can discuss your situation, give you advice and support, and agree a repayment plan.

You can:

• call 020 8854 8888 and ask to speak to your income officer
• email income-business-support@royalgreenwich.gov.uk
• write to Tenancy Income, The Woolwich Centre, Wellington Street, London, SE18 6HQ

Cost of living support

Greenwich Supports can give you information and advice to help with the cost of living.

Universal Credit and other benefits for council tenants

If you are on a low income, you may qualify for Universal Credit. This may include financial support to help with your housing costs.

Find out more about Universal Credit and how we can support you with your claim.

Some benefits are being replaced by Universal Credit (GOV.UK). To check if you're eligible to claim benefits, you can use the GOV.UK benefits calculators.

Find out about other benefits and financial help.

Check your housing rent account online

Ways to pay your housing charges

The easiest way to pay your charges is by Direct Debit.

Find out more about paying your council housing charges.