Before you apply for help

If it's safe to, gather as many of these documents and information as you can.

If you do not have them, we can still help you find a safe place to stay.

Details about you and your household

We need:

  • personal details, nationality, health and support needs for yourself and all members of your household that need to move
  • details of your current housing situation and why you need help

Passport or other form of ID

We need this for every member of your household that needs to leave with you. A passport is best, if you have one.

If any family member that needs our help is not a British citizen, we need proof of their immigration status.

Proof of where you live

This could be a tenancy agreement or a utility bill, for example.