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Apply for help

If you do not have these documents or this information, you can still ask us for help. Just gather what you safely can.

If you can, fill in our online form before you contact us. 

This helps us to help you more quickly. 

Apply for help

Other ways to ask for help 

You can also call us or come to our office.

If you come to our office, someone will be able to help you fill in the form. 

Call us 

020 8921 2863 
Monday to Friday, 9am to 5pm. 

Come to our office 

The Woolwich Centre 
35 Wellington Street 
London 
SE18 6HQ 

View on Google Maps.

Monday to Friday, 9am to 12pm and 2pm to 4pm.