Apply for help
If you do not have these documents or this information, you can still ask us for help. Just gather what you safely can.
If you can, fill in our online form before you contact us.
This helps us to help you more quickly.
Other ways to ask for help
You can also call us or come to our office.
If you come to our office, someone will be able to help you fill in the form.
Call us
020 8921 2863
Monday to Friday, 9am to 5pm.
Come to our office
The Woolwich Centre
35 Wellington Street
London
SE18 6HQ
Monday to Friday, 9am to 12pm and 2pm to 4pm.