Pay your council housing rent and charges
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If you do not pay your council housing charges by Direct Debit or bank standing order, you must remember to pay them on time another way.
You can set up a standing order to pay your housing charges weekly, fortnightly or monthly from your bank account.
If we tell you the amount you need to pay has changed, you'll need to update your standing order.
Use these details to set up a standing order:
You must use your payment reference number to set up a bank standing order. If you do not, your payment may get lost, and your account could go into arrears.
Pay your council housing charges online.
Payments can take up to 5 working days to process.
Call our automated payment line on: 0300 332 0202.
Payments can take up to 5 working days to process.
You'll need your housing payment card and either cash or your debit card.
To get a housing payment card, call your Income Officer. Their contact details will be on your rent statement or a recent letter.
Pay by cash or debit card with your housing payment card.
Find your nearest Post Office.
Pay by cash or debit card with your housing payment card.
Find your nearest Payzone outlet.
You can only pay by cash with your housing payment card.
Your payment will show on your council housing charges account within 2 working days.
You should keep your receipt for reference and in case there are any problems.