We'll inspect your property within 1 month of receiving your application.  

We check the road for things like safety and parking, and take measurements. 

We'll then approve or reject your application based on our residential dropped kerb policy. 

We'll give you our decision in writing by email.  

If we approve your application 

If you already have a driveway, we'll include a quote with our decision letter and details about how to pay. 

The quote is valid for 3 months and the approval is valid for 12 months.  

After you pay, it can take up to 16 weeks to install your dropped kerb. We'll tell you 24 hours before we start the work.   

If you do not have a driveway, you'll need to build one and contact Transportation Admin to ask us to inspect it first. We'll then send your quote. 

Contact Transportation Admin 

Email: transportation-admin@royalgreenwich.gov.uk or call: 020 8921 6600. 

If we reject your application 

We'll explain why in our decision letter.  

If you do not agree with our decision, you can ask us to review it. You must do this in writing and include the reasons why you believe we have not applied our policy criteria correctly. 

We will not review our decision if we reject your application based on your driveway measurements.